Social Worker 

Department:  Family Support Services 
Reports to:Social Work Supervisor 
Status:Full-Time, Exempt 
Schedule:Varies, availability on nights, weekends and holidays is required 

About the Position 

The primary function of the Social Worker is to provide comprehensive supportive services to families staying at the Philadelphia Ronald McDonald Houses. The Social Worker will work collaboratively with the social work team and hospital staff to best support families during their stay and connect families to resources and organizations that provide assistance and address family need.  Bilingual Ability – English/ Spanish strongly preferred. 

Essential Duties: 

Deliver essential support to families staying at the House: 

  • Offer ongoing practical and emotional support to guest families 
  • Create a supportive and culturally competent environment to the diverse families, children, staff and volunteers at PRMH 
  • Provide effective case management utilizing appropriate intervention strategies to meet the family’s emergent needs 
  • Engage in professional collaboration with hospital personnel for medical updates and to assess the family’s short and long term needs  
  • Conduct Family Welcome Meetings and ongoing meetings for support delivery 
  • Work cooperatively with families to ensure they understand and are abiding by House rules and policies to ensure a successful stay 
  • Develop and facilitate parent support groups, programs and activities 
  • Work in Family Services, Operations and House Management department to ensure the smooth delivery of services to the family 
  • Participate in team and staff meetings 
  • Complete all documentation, reports and projects in a timely, accurate and organized manner 
  • Provide backup for Family Services Department and House Manager when needed 


  • MSW/LSW  
  • 3 -5 years of experience, preferably in providing social services to families with medical or developmental needs 
  • Bilingual ability – English/Spanish strongly preferred  


  • Demonstrate competence in providing social work services, including parent and children’s support groups and activities 
  • Experience working with a multi-disciplinary team 
  • Ability to communicate well and work effectively with persons of diverse backgrounds 
  • Possess excellent verbal and written communication skills 
  • Well-developed problem solving and conflict resolution skills 
  • Maintain strong professional boundaries when working with families in crisis 
  • Adhere to the NASW Code of Ethics 
  • Proficiency with Microsoft Office – Outlook, Word 

Interested individuals should submit a resume and cover letter to: Sharon Brown, Director of People & Culture at